Indian Railway Catering and Tourism Corporation (IRCTC – West Zone) invites applications from eligible Indian nationals for the engagement of Hospitality Monitors on a contractual basis. Eligible candidates are required to appear for walk-in interviews at the notified venues. The engagement is purely contractual and is governed by the terms and conditions stipulated by IRCTC.
📌 Recruitment Overview
| Particulars | Details |
|---|---|
| Organization | Indian Railway Catering and Tourism Corporation (IRCTC) |
| Zone | West Zone |
| Post Name | Hospitality Monitor |
| Total Vacancies | 43 |
| Notification No. | 2026/IRCTC/WZ/HRD/Contractual/Hospitality Monitor |
| Notification Date | 21 January 2026 |
| Job Nature | Contractual (2 Years + Extendable 1 Year) |
| Selection Method | Walk-in Interview |
📊 Vacancy Reservation (As per Govt. of India Rules)
| Category | Reservation |
| SC | 15% |
| ST | 7.5% |
| OBC (NCL) | 7% |
| PwBD | 4% |
| EWS | 10% |
| Ex-Servicemen | 10% |
💰 Salary & Allowances
| Component | Details |
| Monthly CTC | ₹30,000/- (including statutory deductions) |
| Daily Allowance | ₹350 per day (on-board train duty) |
| Lodging Charges | ₹240 per night (outstation stay) |
| National Holiday Allowance | As per IRCTC policy |
| Medical Insurance | Reimbursable as per policy |
Daily Allowance Breakdown:
- More than 12 hours – 100%
- 6 to 12 hours – 70%
- Less than 6 hours – 30%
🎓 Educational Qualification (Any One Required)
Candidates must possess full-time qualifications from recognized institutions:
- B.Sc. in Hospitality & Hotel Administration (NCHMCT / UGC / AICTE)
- BBA / MBA (Culinary Arts) from Indian Culinary Institutes (Ministry of Tourism)
- B.Sc. Hotel Management & Catering Science (UGC / AICTE approved)
- MBA – Tourism & Hotel Management (Government recognized Universities)
✅ Freshers are eligible to apply
🧑💼 Experience Requirement
- No prior work experience required
- Fresh graduates with relevant qualification are eligible
🎂 Age Limit (As on 21 January 2026)
| Category | Maximum Age |
| UR | 27 Years |
| SC / ST | 32 Years |
| OBC | 30 Years |
| PwBD | 37 Years |
| Ex-Servicemen | Service period + 3 years |
📍 Place of Posting
Selected candidates may be posted in the following states:
- Maharashtra
- Gujarat
- Madhya Pradesh
- Goa
- Rajasthan
⚠️ Posting anywhere in India is subject to IRCTC requirements.
📝 Selection Process
- Walk-in Interview
- Verification of original documents
- Final merit based on interview performance
- Formation of 100% Reserve Panel
- Final engagement subject to medical fitness
🛠️ Scope of Work / Job Responsibilities
- Supervision and monitoring of food production & service quality
- Ensuring compliance with IRCTC hospitality standards
- Monitoring mobile and static catering units
- Passenger grievance redressal & complaint management
- Staff supervision and hygiene compliance
- Feedback collection, analysis, and service improvement
- Coordination with IRCTC departments and business partners
📄 Documents Required at Interview
- Duly filled application form
- Original & self-attested copies of educational certificates
- Proof of Date of Birth
- Category certificate (if applicable)
- Aadhaar card
- Experience certificate (if any)
- Two recent passport-size photographs
🔐 Security Deposit
- ₹25,000/- (Demand Draft in favour of IRCTC Ltd, Mumbai)
📅 Walk-in Interview Schedule
| Location | Venue | Date | Time |
| Bhopal, MP | IHM Bhopal, Arera Colony | 17 Feb 2026 (Tue) | 10:30 AM – 5:30 PM |
| Mumbai, MH | IRCTC WZ Office, Fort | 24 Feb 2026 (Tue) | 10:30 AM – 5:30 PM |
| Goa | IHM Goa, Alto Porvorim | 27 Feb 2026 (Fri) | 10:30 AM – 5:30 PM |
| Ahmedabad, GJ | IHM Ahmedabad, Gandhinagar | 05 Mar 2026 (Thu) | 10:30 AM – 5:30 PM |
👉 Candidates can attend the interview at only one location.
⚠️ Important Instructions
- No TA/DA will be provided
- This is purely a contractual engagement
- No claim for permanent absorption in IRCTC
- One-month notice period applicable
- Knowledge of MS Office and report preparation is desirable
- IRCTC reserves the right to amend or cancel the recruitment process
🔔 Official Updates
Any corrigendum or updates will be published only on the official IRCTC website.
✅ Conclusion
The IRCTC Hospitality Monitor Recruitment 2026 (West Zone) is a contractual engagement intended to meet operational requirements of IRCTC. Candidates fulfilling the prescribed eligibility criteria are advised to report for the walk-in interview at the designated venue with duly filled application form and requisite documents. Engagement will be subject to interview performance, document verification, and medical fitness as per IRCTC norms.
All information provided above is based on the official notification dated 21.01.2026. Candidates are advised to regularly visit the official IRCTC website for updates, corrigendum, or amendments, if any.
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